FAQ

Why individuals can get our services easier than businesses?

Because physical persons could pass thru verification process much faster and T&C not so bureaucratic as for business owners

How does the card work?

This is a debit card linked to your wallet in the iOS/Android App or neouronyx.tech website for a fast and smooth conversion of your funds from crypto to fiat and more. Issue card, top up it with crypto directly from your wallet, use it in offline and online or withdraw cash at any ATM that supports Mastercard (over 1 million ATMs in more than 200 countries).

What is the difference between plastic and virtual cards?

Basically, a virtual card substitutes a plastic card for all contactless purchases. Note: Since the virtual card can be added to Apple/Google Pay you will only set up a secret hint in the App and get an message when making a purchase.

Are there any fees?

The plastic and virtual card issuance is free, with free delivery of plastic, with zero cost per each next card. Card’s monthly maintenance fee is €10 per month. Load any of your two cards every month and we will return the monthly maintenance fee via cashback.

How many days will it take to issue my card?

Issuing a virtual card takes just a few seconds and ready for purchases right after activation. It's a perfect temporary option while you are waiting for your plastic card. Issuing a plastic card takes 24hrs plus shipment.

Am I allowed to have more than one card?

Yes. You can have up to 5 cards.

Where is the card available?

You can request on demand the latest list of the countries whose residents can order the card. We are constantly working on increasing this list. You can also check the card order availability for your region

Get in touch
If you have any questions about our payment processing product, please contact us.
Thank You!

We will get in touch with you regarding your request within one business day. Get back to you soon!

Services provided under License C390676 issued for NEURONYX TECH S.R.O., registered Nr. 197 25 647 in Chudenicka 1059/30 Hostivar 102 00, Praha, Czech Republic

Your NEURONYX debit card is issued by UAB Walletto pursuant to license by Mastercard. UAB Waletto is authorized by the Bank of Lithuania to conduct electronic money service activities under the Law on Electronic Money and Electronic Money institutions (license number 33);

FAQ
Why should I accept cryptocurrencies?
When you accept Bitcoin, Ethereum, Litecoin, and other cryptocurrencies on your website, you expand the reach of your audience and upgrade your service system, making it more relevant to today's market.
Does NEURONYX support any e-commerce plugins?
NEURONYX develops and maintains plugins for many of the world's most popular open-source eCommerce solutions (Woocommerce, Adobe Commerce, Shopify, Salesforce Commerce Cloud, etc.)
Is it possible to withdraw fiat funds from crypto assets quickly?
By leveraging NEURONYX, you can withdraw crypto to fiat money within a couple of minutes.
Why should I accept cryptocurrencies?
When you accept Bitcoin, Ethereum, Litecoin, and other cryptocurrencies on your website, you expand the reach of your audience and upgrade your service system, making it more relevant to today's market.